Skip to content
Earnin

Earnin
Reviews and Complaints

www.earnin.com
What is your customer experience with Earnin?
Show reviews that mention
account money bank phone bank account phone number number app service email
Filter review
Sort by
Atiya Ukj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mundelein, Illinois

Payment

I need to talk to a person not automated I have payment I need to make with another card to officially close you out

Preferred solution: Nothing

View full review
Brandon D Dau
map-marker Alpharetta, Georgia

Lost wages

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Lost wages over $800. They have lost my paycheck somehow.

I'm extremely aggravated! Work party is I can't even get a hold of anybody to talk to; it's all automated.

Loss:
$750

Preferred solution: Full refund

View full review
Anonymous
map-marker Galloway, Ohio

Misunderstanding

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Earnin asked for a paystub to verify payroll.
  • - I sent it; verification failed; same bank handles deposits.
  • - No contact available to help.

I was using earnin and then all of a sudden they asked for my paystub for verification of payroll deposit. I sent them a copy of my paystub for verification.

It came back could not verify but the same bank that I used for them to deposit money into, is the same bank for my payroll deposit.

I couldnt get in contact to talk to anyone. It was very frustrating.

User's recommendation: No

View full review
Nomvuselelo M Gkp
map-marker Silver Spring, Maryland

Confused

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Earnin - Confused
Earnin - Confused - Image 2
Earnin - Confused - Image 3

Still confused, I don't know what is going on. It's making me sick, ya.

I don't know how to contact you. I called the bank; they said they are not blocking anything.

Preferred solution: Cash out

View full review
Elva Z

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can’t link my employer with my direct deposit

This is horrible service when I cant speak to a live human . I cant proceed because you cant verify my work email or my direct deposit information

Cons:
  • No human to speak to

Preferred solution: A cash cash advance course

View full review
Kelli B Pas
map-marker Dallas, Texas

Important about my pay check

4 days ago I told ull to take my lice pay off so that meant no direct deposit well today I got paid and I have no pay check at all. I need to know if I need to go to the police and report this or not

Loss:
$215

Preferred solution: I need to speak to live agent now

View full review
Detrick Nhx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cleveland, Texas

Just got a very scattered email with some information.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Just talk to a real person.. I like the app but my banking account changed and threw my information into orbit..

View full review
Mary B Lwh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have account set up I ask them to transfer quickly but it just sit there didn't move

Account set up, got ready to transfer money to my account. Stalled, didn't transfer.

Asked for quick transfer; haven't received my funds yet. Can't make recommendations yet; haven't received my funds yet.

Pros:
  • Dont have my funds yet
Cons:
  • Hard to get through

Preferred solution: Deliver product or service ordered

User's recommendation: Will make recommendations after I receive my funds

View full review
Koty Yup

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Midland, Texas

How do I setup date for payback advance

Earnin Representatives were very helpful and professional in assisting me with my issues. AWESOME SUPER

View full review
Loyd W Mhc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lakeland, Florida

Trying to update phone number

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Tryna to update my new phone number cause I can't really access my cash advance and my account so can y'all please help me update my phone

Preferred solution: Tryna to update my phone number

View full review
Natalie C Gnm
map-marker Saint Albans, West Virginia

Unauthorized withdrawal

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They just randomly took out $200 when I didnt owe them anything. Now my bank show earnings credit at $0.00. I need my money back

Loss:
$200

Preferred solution: Full refund

View full review
Monterrio M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ruston, Louisiana

Earnin - Review in Financial Services category from ***, ***

Updated by user Jun 22, 2026

Didn't get to talk to anyone still haven't talked to anyone need a number to talk to live agent

Original review Jun 22, 2026

Oh, yes. This is.

I was calling about a checking account. That's loan that I had made. I was trying to do that to do the transfer over to another account. So please please start taking that.

318557****.

Email is Mon,mon,Modest,modest,***. Bye.

View full review
Amy Z Tyu
map-marker Kansas City, Missouri

Payment

I was given a deposit of $100 in my bank account that was supposed to be repaid with my next check after this one, and they took my money back. It needs to be given back to me; it was my rent money. If I don't get it back, I will sue Earnin.

Loss:
$100
Pros:
  • It helps in a bind but needs to tell people all information

Preferred solution: Full refund

User's recommendation: Be careful what you do with this company

View full review
Marie E Osu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need my money return to my account

I need my money return to my account. Please call me back at ***.

The charged my car 3x the amount. I need my money back

Loss:
$327

Preferred solution: Full refund

View full review
Marie E Osu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Send me my money back to my account

This is the second time I am reaching out to you about this account. I got changed three times the account. I canceled this membership a long time ago, but yet you guys are changing my bank account.

Loss:
$323

Preferred solution: Full refund

View full review