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Earnin

Earnin

www.earnin.com
What is your customer experience with Earnin?

Earnin Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Earnin has 1.6 star rating from 516 reviews, with 10% would likely recommend; consumers report widespread dissatisfaction and reliability problems.

Key Takeaways for Future Customers

  • Read recent Earnin reviews and expect limited live support when managing advances or subscriptions.
  • Document transactions and request a refund immediately if unexpected charges appear.

Negative Feedback / Risk Areas

  • Frequent reports of unauthorized charges, duplicate withdrawals, and withheld funds.
  • Poor customer service access and long delays resolving account, login, and billing issues.

Positive Feedback

Users note cash advance utility and usefulness for emergencies despite the service and support concerns.

View full overview ›

Media from reviews

Earnin - Payment
Earnin - Having trouble applyingEarnin - Having trouble applying - Image 2Earnin - Having trouble applying - Image 3Earnin - Over chargedEarnin - Over charged - Image 2Earnin - I need my tip funds out of my account
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Henry C Hsr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

I get a retirement check, and I don't have an email for it

AI Highlights
  • - I want a live person to discuss my Earnin enrollment after linking my bank.
  • - If I can't talk to a live person, I would cancel my enrollment.

I would like to talk to a live person about enrollment with Earnin. I have questions to ask.

I have already linked my bank with you guys, and I need a better understanding before I continue.

If I can't talk to a live person, I would like to cancel my enrollment. Asap, I am 63 years old, and I need to talk to a live person, please.

Preferred solution: Need to ask some questions and talk to a live person

User's recommendation: I have no recommendations at this time

View full review
Eujeniwa M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment

AI Highlights
  • - The system shows not received, but I see it as received.
  • - I attached a pic showing receipt.
  • - Email eujeniwa@***.com or call 912-675'0248.
Earnin - Payment
Updated by user Feb 17, 2026

I just want you know ehy it's saying that it was nit received and it was.

Original review Feb 16, 2026

It's saying that it's not received but on my end it's showing that the payment was received. I just put a pic to show you that it was received on my end please fell free to reach out to me about anything.

Here is my email ( eujeniwa@***.com) also this is my phone number (912-675'0248). I like earn I just hope that I can solve this problem.

Preferred solution: To let them know that my payment was processed on my end.

View full review
Tamara M Wlt
map-marker Lawrenceville, New Jersey

Having trouble applying

Earnin - Having trouble applying
Earnin - Having trouble applying - Image 2
Earnin - Having trouble applying - Image 3

Heard about your company and wanted to apply. But the app won't allow me. It just keeps showing the same screen, not allowing me to proceed.

View full review
Frances G Mga

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Washington, District Of Columbia

Close account

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AI Highlights
  • - Unauthorized withdrawal of $106; I did not request it.
  • - Cash-out was $50, yet $106 disappeared; I closed the bank account for illegal access.

The co took 106.00 out of my acct and I never requested anything from them. That's fraud because my cash out amt was 50.00 when the acct was active.

To wake up on payday to view my bank acct was 106 dollars short is fraud! I closed my bank acct. Illegal grab is not allowed.

I used them before and illegal access is unacceptable. Be watchful.

Pros:
  • Helpful when you need extra help
Cons:
  • Unalloyed access

Preferred solution: Apology

User's recommendation: Stay alert

View full review
Melode M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account closed but need to talk to person on phone bout paycheck from Jan 23rd

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Updated by user Mar 11, 2026

Don't trust earn in ppl can make fake accounts and take your money

Original review Feb 24, 2026

Never talked to anyone, and they have my money and won't return it. *** this app; it sucks *** and blows ***

Loss:
$691
Cons:
  • Mess stuff off fraud fake keeps your money

Preferred solution: Full refund

User's recommendation: Don't use this app

View full review
Jack R Dpg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Unknown charges

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Updated by user Feb 04, 2026

Terrible. You guys don't even offer your services in my area yet you took $52.00 out of my bank account.

I WANT MY MONEY BACK. Refund it today!

Original review Feb 03, 2026

No one to talk to and unable to access chat. You guys charged me $52.00, and I don't know who you are, nor are you available in my area.

Loss:
$52
Cons:
  • Product not even available in my area

Preferred solution: Full refund

User's recommendation: Stay away!

View full review
Veniessia T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Issue with account unable to login

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AI Highlights
  • - Created an account, used the advance feature, and was charged interest.
  • - Cannot log in to either account and still see charges, including old account.
Earnin - Issue with account unable to login

I created an account, used the advance feature, was getting charged a rate plus interest for a few bucks paid, and closed the account. I opened a new one because I was changing banks.

I am still being charged by my old bank and then told I still owe. Now I am not able to log in to either account and am steadily getting charges, plus an attempt to charge my old account.

I am not able to contact anyone in regard to this. I am very frustrated and disappointed.

Loss:
$55
Pros:
  • Few bucks in between pay periods
Cons:
  • Poor communication

Preferred solution: Clear the account at this point I don’t want to be a customer and stop charging my bank account

User's recommendation: Don’t do it not worth it definitely a rip off

View full review
Monisha A Jnn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t get my money

Earnin - Can’t get my money

I am trying to see why it will not hook up to my bank account. What information do you need from my bank account?

Preferred solution: To get the money that was told o would get

View full review
Cristofer R
map-marker Orlando, Florida

The company is a fraud

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I received a deposit of 4 cents, but the company is saying I can't receive the $50 due to an issue that needs to be resolved.

Cons:
  • No money

Preferred solution: My $50

User's recommendation: Don’t fall for the ooowap

View full review
Jose H Xmc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

Customer service manager

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AI Highlights
  • - They want to discuss charges and a refund to their account and a plan to pay back.
  • - They need funds for rent and request a call at 317-960-****.

Hi, I would like to talk about the charges and if you guys can give me back the money from my account and work a way to pay you back. I just really need that money for rent; then we can work on payments to be clear with you guys. So if you can give me a call at 317-960-****.

Loss:
$562

Preferred solution: My money back and then pay you guys on a work plan

View full review
Kynnedi Ysb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

STOP TAKING MONEY FROM MY ACCOUNT! I DON'T RECEIVE ANYTHING FROM YOU! YOU GOT THE WRONG ACCOUNT!

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They are taking money from my account and I have not received any into my account. STOP! I WILL BE BLOCKING YOU FROM MY BANK!

User's recommendation: CHECK YOUR ACCOUNTS! SOMETHING IS WRONG!

View full review
Ladarion Dcn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I didn’t get help

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I am no longer able to use my card it says not connected to bank why wont you help me with this issue please

View full review
Anonymous
map-marker Dolton, Illinois

I need my tip funds out of my account

AI Highlights
  • - I cannot withdraw $100 tip funds from Earnin.
  • - Funds earned a week ago; I didn't mean to set this up.
  • - I want a refund and cannot talk to anyone.
Earnin - I need my tip funds out of my account
Earnin - I need my tip funds out of my account - Image 2

I cant withdraw my tip funds out my account I have a 100 dollars that earnin withdraw from my account a week ago and I did not mean to set up this on my account I just need someone to refund me my money back please because this is very frustrating. I cannot talk to anyone and theres no way that they are going to give me my money back when its in my account on Earnin

View full review
Anonymous
map-marker Strongsville, Ohio

Over charged

AI Highlights
  • - Dec 1: $155.99 deducted.
  • - Dec 2: $155.99 deducted, $150 reversed, and $258.29 charged.
Earnin - Over charged
Earnin - Over charged - Image 2

Hello Earn in over charged me you have took out my account Dec 1st of 155.99 and Dec 2nd of total of 155.99 then on Dec 2nd I took out 150 and you took it right back out my account and trying to charge me 258.29

View full review
Deward M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

You guys took 155.99 out of my account twice!! What the reason for this???

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You guys took 155.99 out of my account twice! What is the reason for this? I have proof on my account statement.

Loss:
$156
Pros:
  • I was satisfied now i feel like i have been robbed
Cons:
  • Never again i want my money back instantly

Preferred solution: Full refund

View full review
samantha m Gtb
map-marker Louisville, Kentucky

Because I got a new number and I can't get on my account with out getting a verification code sent to my old number

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I need to log into my Earnin account, and I can't without getting a verification code sent to my old number. I would love to just be able to put in my email and password to proceed with getting on Earnin.

Preferred solution: I would like to get on my account

View full review

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