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Earnin

Earnin Reviews

www.earnin.com
What is your customer experience with Earnin?

Earnin Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Earnin has a 1.7 star rating from 549 reviews, with 11% likely to recommend; consumers are mostly dissatisfied. Reviews flag cash advance for emergencies as the main benefit but cite loss of money, no live support, confusion, refund requests, and high price level.

Key Takeaways for Future Customers

  • Read Earnin reviews about verification and direct deposit before signing up.
  • Expect limited live customer service and potential delays on refunds.
  • Use cautiously for short emergency cash advances, monitor bank activity closely.

Negative Feedback / Risk Areas

  • Frequent customer complaints about unauthorized or duplicate withdrawals and refund delays.
  • Repeated account access, login, and employer verification failures causing lost wages.
  • Poor support channels; many request live phone help for billing, refunds, and membership issues.

Positive Feedback

Some users find the cash advance service helpful in emergencies and report occasional helpful representatives.

View full overview ›

Media from reviews

Earnin - Because they said I don’t have no deposits from Home Depot but I have two...
Earnin - Money taken out of my accountEarnin - I canceled my account yesterday bc I...Earnin - You took $100 out my account said I paid $50 back what happened to the other 50...Earnin - I need to cancel and dispute charges...Earnin - ConfusedEarnin - Confused - Image 2
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Emmelyn Vow

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Westbury, New York

Issues with the app

The app is giving an issue that is in 0 when I had money on Wednesday and now is saying that I need to give my GPS on and is on

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Pamela G Rfl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because they said I don’t have no deposits from Home Depot but I have two deposits from Home Depot

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Earnin - Because they said I don’t have no deposits from Home Depot but I have two...

So Im gonna delete this app. I keep trying open an account but it wont let me. Why I have to get writing

Preferred solution: Nothing

User's recommendation: This shows my deposit for Home Depot

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Jorge R Tvq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Money taken out of my account

Earnin - Money taken out of my account

Money was taken out of my bank account, and I no longer work at that company and haven't received any deposits. The money deposited was sent to me by family members. This is the second time it has happened, and that account was closed.

Loss:
$481

Preferred solution: Full refund

User's recommendation: Absolutely not

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Cristina E Tcx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You took $100 out my account said I paid $50 back what happened to the other 50 and nobody's can't answer that question

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Earnin - You took $100 out my account said I paid $50 back what happened to the other 50...

Okay yo took out $100 my account Yes I said I paid $50 back what happened to the other 50 Yes it I never paid back I never gave me my money back

Loss:
$100
Pros:
  • Theyre good
Cons:
  • Dont give you your money back

Preferred solution: Full refund

View full review
Christalynn P Che

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pflugerville, Texas

I canceled my account yesterday bc I...

Earnin - I canceled my account yesterday bc I...

I canceled my account yesterday because I kept getting charged $42, but I looked at my bank today and see you all still took the money. A refund is needed!

Loss:
$42

Preferred solution: Full refund

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Tiara R Klu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Silver Spring, Maryland

I need to cancel and dispute charges...

Earnin - I need to cancel and dispute charges...

I need to cancel and dispute charges that *** have charge to my account I want to cancel the whole account and somebody stole my identity

Loss:
$367

Preferred solution: Full refund

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Glenn M Jhd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Mentor, Ohio

Three seperate transactions all the same amount

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Contains 1 confidential file for company representatives

This is not a service, you took 3 separate transactions for 109.99 at the sametime

I want my money back ,I never received money from you and I want to cancel and to rectify this situation. You just caused me to go in the red by $340-

Call me at 440 725 ****

Glenn Daniel Mckinney

Please I take care of my 92 yr old mom

Loss:
$357

Preferred solution: Full refund

User's recommendation: Never

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Lemonde H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To see if my pay roll is directly deposited with earnin, or is there anything else I need to do.

The phone kept going in and out. Couldn't get instructions on what to do.

Still don't know if my payroll will be deposited in bank or earning card, which I don't have. Please assist me.

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Adron C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Payment not sure if you got the right account to get paid call me ASAP ARE LEAVE A TEXT MESSAGE

Get a live person on the phone. I don't do emails well.

Where is a good phone for earning? I don't want to be late paying my debt. If the payment went to Chase 7336, that account was closed due to a scam.

I did text my new card contact on the Earnin app. Account me immediately, please.

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Lindel R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You took me out of my account

You took money out of my account and I did not receive a loan from you. I would like my money refunded. $10.50

Loss:
$1050

Preferred solution: Full refund

View full review
Clovis R Ckk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newark, New Jersey

Necesito ayuda por favor

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Lo que pasa es que no tenía cuenta con ustedes, pero mi teléfono se rompió, no me sirve ahora y estoy usando el teléfono de mi hijo. Bajé la aplicación Earlrm para usarlo, pero a la hora que me pide que haya con el banco, no me deja entrar. Por favor, me ayuda, por favor.

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Dawn H Rye
map-marker Denver, Colorado

Email no response

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I am filling out the original application. They asked for my employer; my employer is SignPro.

Then they asked me to verify my employment with a work email issued from my work, which is myname@***.us. It states that it is invalid and will not allow me to continue.

Very frustrating situation. Answer the phone.

Preferred solution: For my email to be allowed as verification of employment

User's recommendation: ANSWER THE PHONE

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Elva Z

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No one answers I need a live person

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No real live person answers. Your company is unreachable, and this is unacceptable. Chat is even worse, as it feels like I'm chatting with a robot.

Preferred solution: A loan

User's recommendation: Answer phone

View full review
Rico Fyh
map-marker Garden Grove, California

Question about direct deposit

Past me overto *** email within 3 days

U guys will get back to me its really hard to get a live person tgere

Loss:
$250

Preferred solution: Full refund

User's recommendation: Trash

View full review
Cedric C Mff

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Can't login because I can't access phone number

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I no longer have access to the phone number associated and the same situation with my bank so I can't even access statements to send and I'm not getting any other verification options as stated in help center and everywhere else

Loss:
$50
Pros:
  • Helpful
Cons:
  • Not helpful enough

Preferred solution: Help regaining my account access

View full review
Casandra T Rnv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pineville, Kentucky

Money being debited before payday.

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AI Highlights
  • - Switching banks caused timing issues with deposits and debits, leading to overdrafts.
  • - Canceling the account ended up costing more money.

I switched banks. When I did that.

I didn't change my account info right away because my job said it wouldn't kick in till the next paycheck so I waited so earnings can debit what I owed that week. The next week I can get my info so that I can be up to date. Well some how my check ended being deposited into the new account the week before I was told it would. This left my account dry because my old bank was debited first than after I changed info the money was paid back.

Ever since than they been debited my account on Friday but I get paid on Monday. Issue today is my bank paid them out on Friday. Today is Saturday I don't get paid till Monday. Last week was holiday I got paid that day.

This week I didn't get paid on Friday but the still debited my account even though the pay is scheduled to be paid on Monday. So now I'm on overdraft again.

So I just cancel my account. This ended up costing me more money.earning.com

Loss:
$97
Pros:
  • Get money instantly up to 250
Cons:
  • Will debit your account before you due date

Preferred solution: Apology

View full review

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