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Contact Earnin Customer Service

Earnin Phone Numbers and Emails

Toll-Free Number:

  • 1 (888) 551-1784
Call customer service
Send Message

Customer Service:

  • 1 (415) 691-7243
    The number is currently not in service

Earnin Emails:

Complaints/ Feedback
Customer Service
Jobs/ Career
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Press Inquiries

Earnin Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Earnin Customer Service Rating
4.4 out of 5
Contact Method Distribution
97% phone, 3% email
Most Popular Earnin Phone Number
1 (888) 551-1784
Most Popular Earnin Email Address
care@earnin.com
Average Hold Time
Less than 1 minute
Average Calls duration
1 minute
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Earnin Customer Service?

Most Popular Number:

(888) 551-1784
Total calls: 6 306 Issues resolved: 71 Last call: Mar 14, 2026

If you have questions about Earnin's Agreements or operational procedures, you can call the company at the designated phone number, 1-888-551-1784. This Earnin contact number serves as a means to address a spectrum of concerns, including comprehension of the working process, resolution of issues related to fund transfers, repayment intricacies, and effective account management. The Earnin customer service team is committed to providing holistic assistance, guaranteeing a smooth and seamless encounter with their services. Whether it is clarifying terms or resolving specific issues, call Earnin to receive tailored guidance and support.

To get in touch with Earnin customer service via email, you have two specific avenues at your service. First, if you need general assistance or have questions, use the customer service email address, care@earnin.com. Similarly, when you are required to send in complaints and address concerns, the Earnin customer service email address is complaints@earnin.com. These Earning customer service email channels are thoughtfully established to cater to varying needs, ensuring customers can effectively communicate their questions, issues, or feedback to the Earnin customer service team. This particular approach to contacting customer service ensures that the customers receive timely and tailored assistance whenever necessary.

You can also contact Earnin contact support through the live chat feature. However, the contact support via the live chat functionality is only accessible on the mobile app. Contrarily, Earnin offers alternative methods to contact the customer service team. For instance, to get in touch with the 24 hour customer service number live person, dial 1-888-551-1784, which is the contact support for customer service-related issues. Alternatively, you can email Earnin customer service at care@earnin.com for general inquiries and assistance. If you prefer a more traditional method of communication, send correspondence or mail to the attention of Activehours Inc. dba Earnin, specifically addressed to the company contact support, at 200 Portage Ave., Palo Alto, California, USA 94306.

PissedConsumer Club

Contact Information

Earnin Website:

Earnin Help Center:

Corporate Office Address:

Activehours, Inc. dba EarnIn
260 Sheridan Ave
Palo Alto, California 94306
United States

Other Info (opening hours):

Mailing Address:

Legal Department

200 Portage Ave.

Palo Alto, CA 94306

More contact details

Summary of Earnin Customer Service Calls

20.9K TOTAL
CALLS
00:53 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Earnin?

Account Question:

  • “Log in”
  • “Login trouble”
  • “Can't get in my account”

Request for Information Question:

  • “Income Verification”
  • “Update issue”
  • “Want to update my phone number”

Payments and Charges Question:

  • “I received a deposit of 4 cents but the company is saying I can’t receive the $50 due to an issue that needs to be resolved”
  • “Dispute”
  • “Payment”

Product/ Service Question:

  • “I broke my other phone got a new one and I need in to my account please”
  • “Work address”
  • “Upset debited my account before time”

Return/ Replace Question:

  • “To change payment date”
  • “Change my pay date”
  • “I need to change my phone number and email”

Activation/ Cancellation Question:

  • “Cancel account”
  • “Cancel my damn account”
  • “Cancel subscription”

Employment Question:

  • “Need my paycheck transferred back over to my bank account”
  • “Trying to upload my paychecko”
  • “Paycheck”

Website/ Application Question:

  • “App won't allow me to update bank info”
  • “Not able to complete application online”
  • “Application”

Shipping and Delivery Question:

  • “Location”
  • “I did not receive my transfer request that I processed on the 22nd of December.”
  • “Did not receive the money in my account”

Refund Question:

  • “Refund my money”
  • “Refund”
  • “Refund my money I don't have earnin app downloaded on my phone”

Staff Question:

  • “Talk with customer service”
  • “Customer service”
  • “Customer service being rude”

Cards Question:

  • “Unlink cards”
  • “Card”
  • “Taking money off my card”

Other Question:

  • “No check”
  • “I get a retirement check, and I don't have an email for it”
  • “Not letting add my social security info”

Compare Earnin Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Chime
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4.3 out of 5
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